Voice
Answer calls, qualify intent, route urgent issues, and capture notes from every conversation.
Unified AI contact center
One operating console for every customer conversation.
Contact Center HQ brings voice, SMS, web chat, and email into a single agent-assisted workspace with human takeover, brand routing, escalation paths, and public scheduling links.
Live queueOnline
RouteSales assessmentHubSpot, Google, or Microsoft booking link
Channels
Meet customers wherever they start.
SMS
Continue conversations by text with agent replies, team takeover, and status tracking.
Web chat
Embed a branded chat widget on each site and escalate live conversations without losing context.
Bring shared inboxes into the same queue so every customer thread has one operating history.
Routing and escalation
Run multiple brands from one clean control plane.
Assign different phone numbers, inboxes, chat widgets, agents, and escalation paths to each brand without splitting the team across separate tools.
BrandChannelIntentOwner
InventiveHQVoice + SMSFree assessmentAlex
Support deskEmail + chatHuman takeoverTier 1
Security hotlineVoiceEmergency pathOn-call
Scheduling
Start with public booking links.
Each brand can publish a scheduling destination for HubSpot, Google Workspace, or Microsoft 365. The agent can guide qualified leads to the right calendar while the platform keeps the conversation history attached.
- HubSpot scheduling pages
- Google Workspace appointment schedules
- Microsoft 365 Bookings pages
Operations
Built for teams that need control after the agent answers.
Human takeover for chats, SMS, email, and phone escalations
Separate brands, numbers, inboxes, widgets, and routing rules
Public scheduling links for HubSpot, Google Workspace, and Microsoft 365
Escalation paths for support, billing, sales, and emergency response
Unified conversation history for agent and human handled interactions
Event driven workflows built for Cloudflare Workers, Queues, D1, and R2
Production workspace